Emergency Out-of-Hours Service
If you require urgent communication support outside of our normal hours (Monday to Friday, 8am-6pm), we offer an emergency out-of-hours service to ensure you can still access the assistance you need. We understand that emergencies can happen at any time – we’re here to help you communicate effectively in critical situations.
Our out-of-hours services are available during the following times:
- Monday to Friday: 6-11pm
 - Saturday: 9am-11pm
 - Sunday & bank holidays: 9am-4pm
 
We provide interpreters for a wide variety of urgent settings, including:
- hospital accident & emergency
 - emergency doctors
 - police interviews
 - social services
 - a sudden death in family
 - a mental health crisis
 
If you find yourself needing urgent support, don’t hesitate to reach out to us. Our interpreters are ready to assist with emergency situations – you’re never left without help.
Contact us:
Mobile – 07974 396299 (SMS and voice)
NGT/Relay UK – 18001 07974 396299

