Deaf Awareness Training

Once your staff members have attended one of our deaf awareness training courses you can be confident that your organisation will:

• Demonstrate an increased knowledge and understanding of effective communication with deaf and hard of hearing people
• Provide a more accessible service to deaf and hard of hearing service users
• Provide a better working environment for deaf employees
• Improve customer service, leading to increased loyalty and retention
• Show an increase in staff confidence, and therefore a reduction in frustration and embarrassment
• Demonstrate some of the ‘Reasonable Adjustments’ required of you under the Equality Act 2010, thus reducing the potential for litigation.